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Welcome to Our Blog


Welcome – thanks for stopping by! We are launching the Ann Michaels & Associates blog, and hope to bring you valuable information on a regular basis!


We promise to provide a wide range of information as it pertains to the customer experience – things change on a daily basis, and we want you to be able to keep up! We’ll share industry information as well as helpful tips and tricks. Finally, we’ll offer advice for those who currently run their own customer experience measurement programs to stay one step ahead in the game.


Sit back, enjoy, and check back often! You may want to subscribe to the blog to get updates via email so you don’t miss a post. Most importantly, we want you to comment and share your thoughts and ideas with our readers!


Thank you again for stopping by!